Return Policy


To ensure the proper handling of returns and timely credits, SexRealDoll requests you contact us by email for return authorization before returning any doll.

We are confident you will be pleased with TPE sex doll we are selling, but if you feel that it is not right for you, you may take advantage of our convenient return policy. 

Order Cancellations

As order processing fee, 5% of the order amount will be deducted if you cancel the order before shipment.
Cancellations after delivery could be refunded (less shipping charges, 20% total value)

Shortages or damaged sex doll must be reported within 12 hours of receipt of items. SexRealDoll will send you a replacement free asap. Refunds will not be issued.

All the original condition(100% new) sex doll may be returned within 30 days of purchase.

Simply contact us by email and tell us that you wish to return your purchase. Upon approval, we will provide you with return shipping address and notify that your purchase price (less shipping charges, 20% total value) will be refunded upon receipt of returned doll and checked the doll in good condition for sale. Additional restocking fee (15%  purchase price) will be deducted as well.

Used sex doll nonreturnable and nonrefundable.

SexRealDoll will notify you by mail of the refund amount in 12 hours after getting your application.